The following are answers to questions regarding online giving.
Is online giving secure?
Absolutely. Our online giving service is offered by a secure third-party organization called Vanco Services www.vancoservies.com. This transaction is solely by Vanco’s online security center. EBC will not have access to your banking information. We will, however, be able to generate reports of your giving history for tax purposes.
Can I use Credit or Debit Cards?
Because of fees incurred by the use of credit and debit cards, we won’t be offering these as giving options. You may give online using electronic funds transfer (EFT) which is an automatic withdrawal from the checking or savings account that you designate. With EFT, there is minimal cost to the church, so it is a more effective way to give.
When will my contribution be debited from my account?
You make the schedule! A debit from your account will occur each month on the date you specify.
Once I schedule automatic withdrawal, can I make changes?
Yes. By simply logging into your account, you can modify your amount, withdrawal schedule, and frequency. You can make these changes and updates, including cancelation, at any time online.
How will I keep a record of my contribution?
You will receive an email receipt from Vanco for your contribution. In addition, EBC provides contributors with annual giving statements once a year. These statements include online gifts.
If I use online giving, will it feel strange to not put anything in the offering basket?
Giving is a matter of the heart. While online giving is in part a matter of convenience for some, especially those in our community whose military service may require long and frequent duty out-of-town, we recognize that for some, the physical act of placing something in the offering each week is a very meaningful act of worship. With our online giving service, if you choose, there is a feature that allows you to print a specific receipt that you can place in the offering during worship services as a physical act of giving.